The overall service received from QDC was outstanding and I have no hesitation in recommending them to others. Ken Slater, Manager, Kent County Cricket Club.

Click here to see more

Customer Satisfaction Survey (View Results)

If you are a previous customer we would appreciate it if you would complete this short online survey to let us know about our service.

Invoice Number:

1.	On a scale of 1 to 5 (with 1 being very poor and 5 being Excellent), how happy were you with your initial contact?	5.	On a scale of 1 to 5 (with 1 being very poor and 5 being Excellent), how happy were you with the condition in which the engineers left the work area?

	5 Excellent		5 Excellent
	4 Good		4 Good
	3 Satsisfactory		3 Satsisfactory
	2 Poor		2 Poor
	1 Very Poor		1 Very Poor

2.	On a scale of 1 to 5 (with 1 being very poor and 5 being Excellent), how happy were you with the speed in which someone was with you or the ETA (estimated time of arrival) you were given?	6.	On a scale of 1 to 5 (with 1 being very poor and 5 being Excellent), did you find the service value for money?

	5 Excellent		5 Excellent
	4 Good		4 Good
	3 Satsisfactory		3 Satsisfactory
	2 Poor		2 Poor
	1 Very Poor		1 Very Poor

3.	On a scale of 1 to 5 (with 1 being very poor and 5 being Excellent), how competent did you find the engineer(s)?	7.	Would you recommend Quality Drainage Company to others?

	5 Excellent		Yes
	4 Good		No
	3 Satsisfactory
	2 Poor
	1 Very Poor

4.	On a scale of 1 to 5 (with 1 being very poor and 5 being Excellent), how happy were you with the speed with which the job was completed?

	5 Excellent
	4 Good
	3 Satsisfactory
	2 Poor
	1 Very Poor

	Additional comments/feedback

CCTV Inspections Excavation & Repairs Maintenance Contracts Emergency un-blockage